Working at the Festival

Conduct

Like in any job, we ask for a certain standard of conduct from our staff. By filling out this staffing form you agree to abide by our guidelines on behaviour and on health and safety.

CAMRA's Volunteers Charter

Steel City Beer & Cider Festival operates in accordance with CAMRA's Volunteers Charter (see below), which documents how as someone giving up our time to volunteer we should all receive the respect we deserve.

Shifts

Please assume you will be working the shifts selected unless advised otherwise.

Public Transport

The nearest tram stop is Shalesmoor (Blue or Yellow route) and nearest bus stops are Nursery Street or Moorfields/Allen Street. See Travel South Yorkshire for timetables.

Arrival

Head to the staffing office (through the door on your right by the footbridge and upstairs) to sign in. You may have to show your confirmation email to the door staff during festival opening hours, so please bring it with you or have it visible on your phone.

Once signed in you'll be asked to sign to say you've read the Festival Bar Rules and Health & Safety Briefing that you should have already received. Once you've collected your staff badge, t-shirt and glass, we'll allocate you a job.

CAMRA Volunteers' Charter

CAMRA recognises the importance of its volunteers in campaigning, building awareness and generating income. CAMRA's National Executive will endeavour to ensure that volunteers are valued, supported and treated with respect.

This Charter sets out the principles that underpin CAMRA's volunteering activities and that should be followed by all CAMRA members. It is a statement of values and is not intended to be a contract.

CAMRA volunteers are people who contribute their time, energy and skills to support CAMRA without payment. They are the lifeblood of the organisation. CAMRA believes that it is important that they enjoy any volunteering they undertake.

CAMRA volunteers have the right to say no to any activity that they do not wish to take part in or with which they feel uncomfortable.

CAMRA's responsibility to volunteers

• To make you feel welcome and appreciated and to treat you with respect.
• To ensure that you can volunteer safely.
• To enable you to work alongside people who share and support your interests.
• To give you the chance to learn new skills and to be given training where relevant.
• To offer you tasks that support CAMRA's aims.
• To give you clear contacts for support and advice.
• To be clear in what you are being asked to do.
• To ensure that your opinion is welcomed and treated with respect.
• To listen to and take seriously any concerns you may have.

Responsibilities of CAMRA volunteers

• To work together to achieve CAMRA's aims and objectives.
• To be clear about what commitment you can give.
• To try to give reasonable notice if you are unable to fulfil that commitment.
• To be prepared to be flexible.
• To adhere to CAMRA's policies, procedures and legal requirements.
• To avoid any actions that would bring CAMRA into disrepute.
• To inform the relevant CAMRA official (national, regional or local) of any problems and issues you encounter as a volunteer.
• To ask for help and guidance when it is needed.
• To respect other volunteers and staff.

Problems

Although we hope that there will not be any problems or complaints, CAMRA has documented processes in place to help us deal with them effectively and fairly.

Equal Opportunities

All activities performed under CAMRA's name need to comply with CAMRA's Equal Opportunities Policy, i.e. to treat everyone fairly regardless of gender, sexual orientation, age, disability, religion, race, ethnic or social/economic background. This includes behaviour towards the public as well as towards other volunteers.